Frequently Asked Questions

Q.  Why do I need a domain name?
Q.  What makes a domain valuable?
Q.  How do I register department.atdomain.com?
Q.  Is there a way to keep track of my Web site statistics?
Q.  Do I need an Internet access account if my company gets a Web site?
Q.  How can I get my materials to Jurgens Information Services, Inc. for new or updated work?
Q.  Our company has no art work or logos.  Can you help us with this?

Q.  Why do I need a domain name?

A.  A domain name gives you a distinct identity on the Internet.  Getting a domain name like "www.yourcompany.com" makes your company appear to be more independent and professional.  More importantly, it also allows visitors to find you just by knowing the name of your company, like remembering a phone number ... only easier!

The alternative would be to host your Web site under another domain like "www.JurgensIs.Com/YourCompany".   Your monthly hosting fees are substantially less and you don't pay a DNS registrar to register your domain name.  One draw back to this method is the inability for your customers to find you simply by guessing at your domain name.

Q.  What makes a domain valuable?

A.  The value of a domain is determined by several factors:
length - how long is the domain; is it short, sweet and memorable?
characters - does the domain includes any numbers or hyphens?
Certain names work well with hyphens, such as science-fiction, and others not so well, such as do-it-now.
extension - .coms are the most valuable, with .net next, then .org. Some country domains, such as .cc or .to, are increasing in value.
brand - is the domain or anything similar to it already being used in the
industry? Is the domain likely to confuse visitors? A strong, clear domain free of ties to other sites/businesses is the most valuable.
generic or specific - is the domain name generic, likely to appeal to a wide audience (music.com), or is it specific, and likely to only appeal to those interested in the subject/business (bodypiercing.com).

Q.  How do I register department.atdomain.com?

A.  This is called a subdomain. You have to contact your web host's administrator and have them add the subdomain name you want to their DNS table, and then point it to the IP address of the machine which will handle calls to that subdomain. If you're using Virtual Hosting, with multiple domains on the same machine/web server, the admin will have to add it to the web server's configuration. The bottom line is that you don't "buy" a subdomain in the same fashion as a domain.

Q.  Is there a way to keep track of my Web site statistics?

A.  Yes.  If we host your site, a statistics package is included for no additional charge (typically www.YourDomain.com/statistics). A counter can be added to each Web site, however, a statistics package will give you much more information about your visitors including where they came from and what page they were on when they left your Web site.  Counters, though free, are visible to all visitors whereas statistics packages are for you only.

Q.  Do I need an Internet access account if my company gets a Web site?

A.  No.  Your Web site exists on servers located offsite from your business.  However, we strongly encourage our clients to get a personal Internet access account, if only for the purpose of checking e-mail sent to you by the visitors to your Web site.

Q.  How can I get my materials to Jurgens Information Services for new or updated work?

A.   There are three ways to do this.

1. The quickest way would be through the use of email.  Once you enter some instructions for us regarding the new information, you can enter your text into the email or attach the word processing document or graphics files to the email message. 
2. If your attachments are over 500KB in size, it is more efficient to FTP the files to/from us. Several email post-offices limit delivery of mail over certain sizes.  Click here for the simple instructions.
3. Another way would be to simply mail the paper work to us.  You can also include pictures and literature for scanning.
4. The last way depends on your proximity to our office.  Quite often we have people running errands, and they can swing by and pick up your materials personally for no additional charge.

Q.  Our company has no art work or logos.  Can you help us with this?

A.  Yes.  We can assist in designing custom logos and color schemes to help you project the presence you want for your organization.  If you desire extensive graphical imaging, we also have several talented graphic artists.